Provide service and sales in a customer-focused, fast-paced call center environment.
Explain product features and sell membership and insurance products to achieve sales goals.
Process policy changes, accept payments, and handle customer inquiries and complaints.
The Auto Club Group provides membership, travel, insurance, and financial services to approximately 14 million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. The company fosters an inclusive culture of diverse backgrounds and experiences, priding itself on enthusiastic teamwork and innovation.
Assists customers with benefit questions and plan features via internal systems like Salesforce and SharePoint.
Supports client enrollment processing, eligibility research, claims support, and open enrollment activities.
Guides clients on online administration systems for new hires, life events, and eligibility changes in partnership with internal teams.
Newfront is an insurance brokerage and risk management company providing commercial insurance, employee benefits, retirement planning, and personal insurance solutions. The company embraces a flexible work environment, emphasizes teamwork, and is committed to hiring diverse talent and supporting an inclusive workplace.
Coordinate hotel and resort bookings for individual and group travel.
Customize travel options based on client preferences and budgets.
Provide timely communication and follow-ups with clients.
They provide booking services for accommodations related to vacations, group travel, and business trips. It is a growing team that offers a flexible remote work environment and supportive mentorship.
Provide customer support by responding to inquiries via email, phone, and chat for reservations and service concerns.
Assist customers with booking, modifying, or canceling reservations while offering accurate information on rentals and policies.
Troubleshoot and resolve customer issues efficiently and collaborate with internal teams to ensure seamless service delivery.
Unlimited Biking provides bike rentals and tours for visitors and tourists. It is a growing company in the travel and hospitality sector offering a flexible remote work environment with opportunities for advancement and employee discounts.
Coordinate scheduling requests, appointments, and reservations.
Communicate professionally with clients via email, phone, and online platforms.
Provide general administrative and customer support using digital tools.
Aisles & Abroad provides travel coordination and scheduling services for clients. The company fosters a supportive and collaborative team environment with structured onboarding and remote work flexibility.
Assist with booking and confirming flights, hotels, cruises, and vacation packages
Support clients by answering travel-related questions and providing reservation updates
Maintain organized client records and documentation
Destination Planners is a company that coordinates travel arrangements, confirms reservations, and ensures accurate itinerary details for clients. It provides comprehensive onboarding, step-by-step training, access to booking systems, and a supportive team structure.
Schedule patient appointments across clinics based on provider availability, patient needs, and location.
Manage referrals end-to-end, ensuring accurate patient, insurance, and documentation details.
Communicate proactively with patients and teams about scheduling updates, cancellations, and missing information.
PT Solutions Physical Therapy is a clinician-founded, mission-driven community dedicated to expanding access to life-changing rehabilitation care, including physical therapy, occupational therapy, speech-language pathology, and athletic training. The organization fosters a supportive, forward-thinking culture with clear paths for advancement and has been recognized as a USA Today Top Workplace multiple years in a row, emphasizing a tight-knit community united in its mission.
Act as the vital bridge between customers, internal teams, and homeowner insurance providers to finalize property claims.
Facilitate the release of funds for roofing and exterior property claims and securely collect and process final customer payments.
Ensure all documentation and daily actions adhere to internal policies while maintaining clear interdepartmental communication.
Advocate Construction is a Top 100 Roofing Contractor providing roofing and exterior property services across six states. It is a growing company that values exceptional customer service, team collaboration, and career development for its employees.
Support customers via voice and chat using Amazon Connect with empathy and clear communication.
Resolve customer issues using AWS tools and documented call flows in a fast-paced call center environment.
Communicate professionally, adapt to changing environments, and follow structured workflows accurately.
Encoura empowers students and institutions to create meaningful connections for informed decisions and student success, offering enrollment, research, marketing, and student success solutions for higher education. The company provides the Encourage program, used by millions for college and career planning, reflecting a mission-driven culture.
Determine patient qualification for financial assistance programs like CICP and Charity, or payment arrangements based on confidential financial information and policy.
Verify patient insurance coverage and authorization for scheduled procedures using scheduling and registration information, then populate price estimate tools to calculate patient portions.
Act as a liaison between patients, physicians, clinics, case management, billing offices, third-party vendors, and community agencies to gather information, obtain authorizations, and collect patient payments.
CommonSpirit Health is a national healthcare organization operating over 700 care sites across the U.S., including clinics, hospitals, and home-based and virtual care services, serving nearly one in four U.S. residents. The organization values compassion, caring for communities, protecting families, and is committed to building healthy communities, advocating for the poor and vulnerable, and innovating healing methods both within and outside hospitals.