Serve as the first-point-of-contact for phone, email, web, and chat inquiries from both internal and external partners.
Triage and convert incoming requests to determine priority, clinical risk, and required resolution path.
Provide direct resolution for common issues (account access, system navigation, basic triage, educational) and escalate complex issues to L2/L3 Assignment Groups.
Alphanumeric is hiring a Customer Service Agent to support one of the biggest Pharma companies in the world. They are seeking candidates with a passion for customer service, who are able to problem-solve with a focus on strategic thinking.
Act as a technical resource to our customer base for HighLevel’s suite of software features.
Troubleshoot product issues and support software solutions, preferably within the technology industry.
Provide exceptional customer service inclusive of excellent communication and responsive follow-through.
HighLevel is an AI-powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With over 1,500 team members across 15+ countries, they operate in a global, remote-first environment and cultivate a culture where innovation thrives.
You will answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone
You’ll be responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination)
Accurately input data into both Carenet and EMR (Electronic Medical Records) databases
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Maintain the stock vehicle process from vehicle acquisition to delivery and payment.
Serve as the stock vehicle main point of contact for groups, clients, and dealers.
Provide recommendations to clients related to inventory acquisition, specifications, pricing, and aftermarket modifications.
Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies, and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide and a North American fleet of 765,000 vehicles, they are committed to the investment in and the development of their people.
Consult with clients to understand their travel preferences, goals, and budget
Research and recommend destinations, accommodations, and itineraries
Book hotels, resorts, cruises, transportation, and excursions using online platforms
They specialize in designing unforgettable vacations tailored to clients' unique interests, needs, and budgets. Their commitment to excellent service, attention to detail, and expert guidance has helped them become a trusted name in vacation planning.
Answer telephone calls from customers inquiring about goods and services.
Provide high-quality service with a helpful, professional attitude.
Assist clients with inquiries on debit card incentives, orders, and balances.
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. The company is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
Provide expert recommendations based on clients’ travel preferences and budgets.
Handle client inquiries, modifications, and cancellations professionally and efficiently.
They are a trusted travel agency partnered with an award winning host agency with over 70 years of experience. They specialize in planning unforgettable vacations, offering cruises, hotels, vacation homes, all-inclusive resorts, and more.
Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
Provide personalized recommendations based on clients’ preferences and budgets.
Handle client inquiries, modifications, and cancellations in a professional and timely manner.
They are a premier travel agency partnered with an award-winning host agency with over 70 years of experience. They specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to their valued clients.
Deliver a positive consumer experience that strengthens brand perception.
Manage inbound consumer calls to diagnose issues and provide solutions.
Use technology effectively to identify products and guide consumers through repairs.
Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company focused on exciting opportunities within the home, security and commercial building markets. At Fortune Brands, they've transformed their workplace into an environment where smart, ambitious people have the support to reach their fullest potential.